Managed IT

The Top Trends in Managed Services: What to Watch for

Managed services have significantly transformed over the last two decades, changing the fundamental foundation of how businesses navigate their IT infrastructure needs. Initially, managed services were mostly focused on basic maintenance activities and break-fix support, with businesses relying on external suppliers to conduct everyday IT chores and repair issues as they occurred. However, as technology advanced and firms sought more strategic methods to use IT to gain a competitive advantage, the scope of managed services grew dramatically. Read More…
Cybersecurity

The Role of AI and Machine Learning in Managed Security

The complexity of cybersecurity concerns has increased in response to growing cyber threats, with attacks evolving at a rapid pace. Traditional security methods are struggling to keep up with this ever-changing landscape. Artificial Intelligence (AI) and Machine Learning (ML) have emerged as revolutionary powers, providing a proactive and adaptable defense against modern cyber threats. This transition is most visible in the emphasis on enhanced threat detection, which is an essential part of cybersecurity. Advanced threat detection, powered by AI and ML, goes beyond predefined rules, employing intelligent algorithms to study activities, discover abnormalities, and forecast potential threats before they occur. This proactive approach allows businesses to keep one step ahead of adversaries, reducing the impact of potential breaches. Read More…
Cybersecurity

The Evolution of Cybersecurity: Is Your MSP Keeping You Secure? (Part 6)

Not only are cybersecurity threats growing in number, but they’re evolving too. As discussed throughout the cybersecurity series, businesses have to watch out for a variety of tactics which cybercriminals employ, ranging from malware attacks, to eavesdropping, to phishing. Cybercriminals are constantly developing more advanced methods of sneaking into your infrastructure and stealing your data, and unfortunately this means you need to spend more resources on refining your cybersecurity to combat the situation.

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Cloud Security

The Evolution of Cybersecurity: Multi-Factor Authentication (Part 3)

When you’re logging in to an account, whether it be for work, entertainment, social media, or so on, multi-factor authentication means that one single authentication factor isn’t sufficient to gain access. The term “multi”, in multi-factor authentication, suggests that at least two or more authentication factors are required to log in successfully. Here are the possible forms of authentication factors:

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Cloud Security

The Evolution of Cybersecurity: Ideal Endpoint Protection (Part 2)

The first part of The Evolution of Cybersecurity series, titled What Poor Endpoint Protection Entails, covered why antivirus (AV) software should not be relied upon for endpoint protection. In fact, the senior vice president for information from Symantec claims that the majority of attacks go undetected by traditional AV. The first takeaway is that common forms of AV are ineffective against encryption. The AV doesn’t have the key to access the file, and as such, it may not be analyzed, leaving the system vulnerable. The second takeaway is that AV must be configured independently for each unique device, including fax machines and printers. This may require significant manual labour if the devices are not linked, and automatically updated, via the cloud. Therefore, it can be costly and is often neglected.Read More…

Cloud Hosting

Why Cloud Support Shouldn’t Be Overlooked

When something goes wrong—whether it be human error, software or hardware failure, or even criminal activity—this hinders productivity. All of the people affected by this issue then rely on the assistance of someone who holds the expertise to offer a solution. Of course, this situation varies greatly by how widespread the catastrophe is, but regardless, the most valuable asset immediately becomes the cloud support team who is equipped to fix the issue. In these instances, it doesn’t matter how educated, or skilled, your employees are at performing their job. The only way productivity is going to get back on track is through the doing of your designated IT professionals. It is here where overlooking cloud support can make all the difference. If you don’t have cloud support ready to repair the ship (that is cloud hosted infrastructure), then it will sink at sea.Read More…

Case Studies

CASE STUDY: Peer Support South East Ontario (PSSEO)

“Cloud Metric has been a perfect extension to our IT department, and have delivered precisely what we needed. They are all in, sleeves pulled up, ready to take on any challenge or opportunity as they present themselves.”
– Todd Buchanan – Peer Support Centre Manager

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Cloud Hosting

Cloud 101: Understanding The Essentials

An array of interconnected computers which form a network and provide system resources on-demand such as data storage and computing power is known as cloud hosted infrastructure. The term “cloud” was coined around the late twentieth century with the emergence of the internet. It is essentially a metaphor for storing data redundantly, in the sense that the data isn’t linked to any location in particular but instead resides in the overarching connections between computers, or in other words the “cloud”.

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Cloud Security

Why Cloud Security Makes All The Difference

Every year, cybercrime in Canada causes $3 billion in losses. Unfortunately, the fact that  cybercrime is a common issue deters some newcomers away from embracing the utility the cloud has to offer. The cloud’s constant evolution and enabling features makes it a staple in the modern tech industry. The cybercrime numbers don’t lie, but neither do the cloud professionals. The experts are here to explain that with proper cloud security and protection consumers and businesses can take full advantage of the cloud with complete ease of mind.

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